Why didn’t I earn points on my purchase?Updated 2 months ago

Make sure you were signed into your rewards account and didn’t accidentally check out as a guest or with a different email address. You must be logged in when making purchases to earn points. If you made this mistake, contact us at [email protected], and we’ll help apply your points to your account.

Please note that you won’t receive points if you return your purchase or if your order is canceled for any reason. Any points earned from a purchase that is later returned will be deducted from your point balance.