Delivery
Do you charge for shipping?
For Australian and New Zealand orders under $200, they will incur a $12.95 flat rate for standard shipping. Express Post is available to purchase for $14.95, however only for Australian orders (there is no express option for New Zealand). For orders
I live overseas, am I responsible for duties and taxes?
For any locations outside of Australia, we can send overseas orders however the person receiving the package may be contacted by customs for additional importing and clearance fees. We recommend contacting your local customs office prior to purchasin
Do you ship internationally?
We can ship to most locations globally. All international deliveries incur a cost of $25. Average packages are being delivered within 2-3 weeks, though some delays may occur due to situations out of our control.
How long will it take until I receive my jewellery?
We guarantee all orders will be sent no later than 2 business days after you place your order. If you are using the ‘Express’ post option, this is a next day delivery for destinations in the Australia Post metro areas - however, Australia Post does
Can I track my parcel?
Yes! After ordering online, you will receive an email with your order confirmation and tracking number. Orders can be tracked online at auspost.com.au for Australian deliveries and International deliveries