Loyalty Tiers

How is my VIP tier determined?

Once you qualify, you will instantly move up and have access to that tier's perks through the rest of the current calendar year as well as the following calendar year. As you move up in the VIP Tiers, you will retain all benefits from your previous t

How do I know which Rewards tier I am currently a member of?

When you are signed into your rewards account, your home page will list all of the rewards tiers. Your current tier and perks will be highlighted with a box around it.

How will I know when I have reached a new tier?

When your total spend crosses a tier threshold you will receive an email welcoming you into the new tier.

Do tiers ever expire?

Once you are in NAJO Lover, NAJO Devotee or NAJO Icon, you will be in that tier for one year from the date you earned it. Make sure to keep interacting with our program to maintain your status (or even move up a tier)!